Privacy policy

• We collect what is needed to find a salon, book it, message it and manage your visits.
• We never sell your data, show ads or track you across other apps and websites.
• Your location stays on your phone. We use it to show salons near you; it is not sent to our servers.
• You can delete your account in the app at any time: Profile, then Delete account.

Your account. Your email address, your name, a contact phone number if you add one, a profile photo if you add one, and who you book for (women, men or everyone). If you sign in with Google or Apple, see the next section for what they share with us.

Bookings. The salon, services, professional, date and time, status, booking reference, and the payment status and method the salon records.

Messages. What you and a salon write to each other in Lamsa, bookings you attach to a message, and any report you send about a salon.

Your settings. Saved salons, notification choices and the push notification token of your phone.

Location. With your permission, the app reads your location on your phone to show nearby salons and distances. It is not sent to or stored by Lamsa.

Salon accounts. For businesses using Lamsa: business details, team members, services, prices, opening hours, photos, clients and appointments, payment settings and connected channels such as WhatsApp.

Technical data. Our servers log requests (such as IP address and device or browser type) to keep the service secure and working. The website reports errors to our error monitoring. The customer app has no analytics or advertising tools.

If you choose Continue with Google, Google shares your name, email address and profile picture with Lamsa, and confirms your email is verified. If you choose Sign in with Apple, Apple shares your name (the first time only) and an email address, which can be a private relay address.

We use this only to create your Lamsa account or sign you in to the one you already have, and to show your name to the salons you book with. We store your name and email address; we do not store your Google profile picture or any Google password, and we do not ask for access to your Gmail, contacts, calendar or files.

We never sell this data, use it for advertising, or share it with anyone except as described in this policy. Lamsa's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can remove Lamsa's access at any time in your Google Account (Security, then Third-party connections) or in your iPhone's Settings under Sign in with Apple, and you can delete your Lamsa account in the app.

• To create and secure your account, including the sign-in codes we email you.
• To make, move and cancel bookings, and to tell you when a salon confirms, moves or cancels one.
• To deliver messages between you and salons, and reminders the salon has switched on.
• To send offers from salons you booked with or saved, only if you turn Offers on in Notifications.
• To let salons run their business: calendar, client list, payments and reports.
• To prevent abuse and fraud, answer support requests and meet legal obligations.

Salons you book with or message see your name, contact details, bookings with them and your messages to them. Each salon keeps its own client records for its business.

Service providers who run parts of Lamsa for us, under contract and only for that purpose: Supabase (database and file storage), Vercel (hosting), Resend (email), Expo and Apple Push Notification service (notifications), Apple and Google (signing in), Meta (WhatsApp messages, when a salon connects WhatsApp), Sentry (website error monitoring) and the payment provider a salon offers when you choose to pay through it (such as Ziina, Tabby or Tamara).

Authorities, when the law requires it.

These providers can process data outside the United Arab Emirates, for example in the European Union or the United States, with safeguards in place.

We keep your account data while your account is open. Sign-in codes expire after 5 minutes. When you delete your account we remove your name, email, phone number, photo, your chats with salons, saved salons, notification tokens and sign-in sessions, and cancel your upcoming visits. Past visits stay in the records of the salons you visited, without your contact details in Lamsa. Reports about salons are kept to protect other customers.

• See and change your details in Profile.
• Choose which notifications you get in Profile, then Notifications. Offers are off unless you turn them on.
• Turn location, camera, photos and notifications on or off in your phone's Settings at any time.
• Block or report a salon from its chat.
• Delete your account in Profile, then Delete account, or ask us at getaneek@gmail.com.

Depending on where you live, including under the UAE Personal Data Protection Law and the GDPR, you can ask for a copy of your data, a correction or deletion, or object to some uses. Write to getaneek@gmail.com and we will answer within 30 days.

Lamsa is not meant for children under 13, and we do not knowingly collect their data. If you think a child has given us data, write to getaneek@gmail.com and we will delete it.

Data travels encrypted (HTTPS). Sign-in codes are stored only as hashes, your session is kept in your phone's secure storage, and access to our systems is limited to people who need it.

If we change this policy we update the date above, and tell you in the app when the change matters. Contact: Antoxmedia, LLC, getaneek@gmail.com.